Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Good products and good service.
...Bruce Bennett
|
good friendly service
...Stuart Hofstetter
|
I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!
...Terry Morrissey
|
Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you
...Patrick Squire
|
Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.
...matthew east
|
Order arrived on time as promised. Very helpful staff. Excellent service.
...D.A.Tomlinson
|
Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub.
...Ged Mead
|
Goods received as ordered delivery is a bit slow.
...Steve Davis
|
Excellent service as usual, communication great despite a delay in getting part, well done and thank you
...AJS Heating
|
£
£393.71 
