Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard
...Patricia Girard
|
Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
...john evanson
|
Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.
...Ashley Ford
|
Great service and keen price. delivery on time.
...brian mcnally - ulster university
|
Great product, great communications, fast delivery, many thanks!
...Lucy Perretta
|
Goods delivered two days early.
And as precisely ordered.
Well done.
...Tony Gamble
|
Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future.
...Gary - Bygrave
|
After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks
...Craig Watson
|
We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery
...Peter Brown
|
£
£46.79 
