Very pleased with the service.
The item was delivered on the date advised.
...Mr R J Vine
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
...David Parker
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Thanks for a very good service
...Turnleys Ltd
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying.
...John Charles Levett
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Very good!
...EPD Singapore Services Pte. Ltd.
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Excellent service and very good communication.
...Jette Bramby-Gunary
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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first time user,very good service,competitive price,received 31111
thanks
Stan
...Stan Dooley plhtg
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everything fine, slight delay but kept informed at all stages.
...PHILIP WAINWRIGHT
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.
...John Godfrey
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£
£274.01 
