Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou! ...Brian Radbone
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My tubs service was a1 very quick and and simple the product was great did the job just as you would like ...G
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted. ...Kenneth Appleby
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Once again, very satisfied with cost, service & communication. Many thanks. ...M.E. Williams
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Item deliverd quickly. Totally happy with it. ...Jack Wong
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Excellent quality and intact order, would order from this company again,thank you ...Anthony Wood
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Good Service, I was able to identify the correct part and they arrived promptly ...Henry Peat
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order. ...Alan Pickwick
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