Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed. ...Mr Graeme Neill
|
Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
|
Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks ...Graham Wright
|
Prompt service at a resonable price. ...David Guest
|
Very helpful staff, quick delivery. Would certainly use them again.
Thank you. ...Nicholas Hughes
|
Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
|
Excellent service, saved us a lot of money!!
Thank you ...Mrs H Petcher
|
Good range of products that are well priced and quickly delivered. Excellent service. Happy customer. ...Stuart Pryde
|
When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
|
Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
|