Shower part arrived on the day My Tub quoted, works fine, good to have hot water again. ...Nick Cumming
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you. ...David E Wright
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Excellent Service ...Yorvik Electrical Contractors Ltd
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Excellent service really efficient will use you again. Neil ...Neil Purdue
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you ...Deborah Priestley
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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Exceptionally efficient : web site order to delivery ...AlixPartners Ltd
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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