You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks ...Thomas Guy Evans
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Emailed to confirm delivery and came on time - great. ...Mark Brazendale
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended. ...Grant McMaster - Whittaker Engineering Ltd
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Excellent service and delivery is always good. ...basingstoke hospital bnhft
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks ...Rick Upchurch
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Excellent service and price ...Alex Clark
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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excellent service,with very quick delivery.highly recommend ...amy keenan
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldnāt have been better. Many Thanks ...Tim Pearce
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