Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again.
...Matt Clancy
|
Great delivery thanks
...Peter Horsfall
|
good communications, very helpfull
would use again.
...duncan black
|
Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
|
Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service.
...Andrew Haigh
|
Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
...David McLeod
|
Very good trouble free service. No issues to raise at all.
...Ian Johnston
Anglo Irish Bank
|
Part was not left as asked and had to rebook the job as it didnt arrive in time!!
...Oil Heating Specialist
|
Thank you for your prompt sevice, cannot fault you!!!!!
...Mrs L S Ward
|
Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.
...Phil
|
£
£43.42 
