Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
|
Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
...Eric Boreham
|
Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find :
...Chris Pope
|
I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services.
...John Hayes
|
Well handled purchase and delivered when they said , would buy from them again.
...Stephen Emley
|
Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
|
Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.
...m b eales
|
Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
...Stephen Gomersall
|
My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected
...Adrian Bates
|
I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.
...Jenny Adams
|
£
£16.37 
