Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent! ...BDP
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Great service,very good comms & good price.
Will use again with confidence. ...Mike Lowe Heating Services
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Excellent service. Would use MyTub again. ...Robert Williams
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Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...Alan Downie
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Order arrived in good time. Unbroken. ...John Alden
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Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you. ...A C Shortland Webb
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Would use again, kept informed at every step, and item received very well packaged ...John Barrie
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my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
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