Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
----------------------------------------
Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
|
Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
...Martin Frain
|
Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good.
...Donald Macintyre Henry
|
Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield.
...Iain Rose
|
Best service ever !
...mr stefan mark angelos
|
No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift
...George Swift
|
Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful.
...Nicholas Warner
|
Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd
...Philip Tancell - JP Heating Installations Ltd
|
Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.
...John Newall
|
ORDERED ROCA SINK PEDESTAL AT A VERY GOOD PRICE,
& DELIVERY WAS VERY QUICK &FREE. WOULD RECOMMEND.
...RONALD DEAN
|
£
£150.22 
