Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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very good service would recommend. ...norma bell
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error. ...Richard Page
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Good service and quick delivery. No problems at all. commendable. ...Phillip John Stocking
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Good web site, easy to navigate. Good products and Good prices, cheapest for the product I purchased! ...Graham Wheeler
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Thanks very much the part you sent me did the trick ...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
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Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks. ...Colin Hiscox
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue. ...Thomas Walford
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Very competitive pricing compaed with what I was able to find on the high street or in Bath stores on the internet. Equal I suspect to trade prices. Quality delivery service and on time. Very good ta!!!!!!!! ...Malcolm Roper-Moore
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