Very prompt service. The only thing there was not an invoice in the box.
...Elizabeth Logan
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy.
...Alan Downie
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Excellent service, good VFM, prompt delivery.
...Terry Sweeney
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Excellent service. Good communication. Many thanks.
...Lesley Evans
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
...David Hall
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goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst.
...Dave Mills
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Goods as described and delivered as promised. Excellent service.
...William Paul Down
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Very prompt and efficient service
...Geoffrey Bloodworth
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Great service and pricing. NO.1 supplier for me.
...Martin Paul Augood
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£
£4.85 
