I have just made my first successful purchase thanks to the patience of Deborah and Sophie. Have read the previous comments and could not agree more, fantastic place to get really hard to get bits, and once you get used to it, it's better than going shopping in town.
...rizwana moghu
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Excellent service from ordering to delivery. Well done
...Terence Gill
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I was impressed with the service offerred.
...Mallinath Chakraborty
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Many thanks for the excellent customer service
...Aviation Training International Ltd
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Once again, very satisfied with cost, service & communication. Many thanks.
...M.E. Williams
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
...Mrs. S. W. Hewitt
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Excellent service from initial enquiry through to speedy delivery. Thank you.
...Darren Plowman-Read
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£
£4.85 
