ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
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Tanks for your help. I have been trying to track down the correct part for some time.
...Ian Clark
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.
...Paul Rogers - Mr
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you
...Janet Kulpa
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.
...p richardson
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Great service, next day delivery as promised. Many thanks.
...Steven Nathaniel - Barlows UK Ltd
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Excellent service & fast delivery.Thank you.
...ADI JOITA
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Thank you for nice service, everything was perfect.
Ragards
...Luke
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend.
...David Meredith
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£
£647.70 
