I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub
...Dr Reginald Brian Payne
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent
...John Birkett
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You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered.
...Stuart Page
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
...Peter Woffenden
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty.
...Malcolm Carey
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The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition.
...Environmental Heating Sol ltd
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.
...Ventilation Centre Ltd
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks
...David West - Elco Building Services
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Item sent quickly and with good packaging, thank you.
...c. dunkley
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£
£7204.92 
