Parts delivered promptly. Exactly what I ordered. very happy with the service. ...Michael Leonard
|
I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation. ...Mr John Lacy
|
Item received.
Thanks for updates. ...Joanne Keohane
|
The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition. ...Environmental Heating Sol ltd
|
delivery exactly as predicted , well done ...n anderson
|
This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob ...Rob Linden
|
We’re very pleased with our purchases. The service we received from yourselves was excellent. ...Jane Middleton - Mrs
|
The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
|
The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...David Betts - NA
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|