Delivered promptly and at a very competitive price ...Chris Brownson Architect
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
...Jayesh Mistry
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
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I received the part next day and the part works. It is an obselete part so I did, there can be no doubt whatsoever, pay an inflated price. I am glad, however. to have the part and there are only a few left in the country so we’ll done Mytub. It arrived in a manufacturer’s box, well packaged. I have the part an I-76 controller and my Uponor underfloor wet central heating system is working. I am grateful to mytub for having the part, and I must say the staff were extremely polite and kind and pushed through at speed the order. I did pay £12 to get it in the 1-2 day delivery facility and in fact it arrived the next day. Super chuffed. I would not hesitate to recommend them and I’m not easy to convince with these type of transactions. Faith buoyed up. Thank you, indeed, Mytub. JHJ ...Janice Jackson
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks ...Pike Martin
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous ...Jody Roberts
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks ...Chris Lockett - CH Lockett
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Great Communication, prompt delivery, well packaged hope to do more business with ...Lee Matthews
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