Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010. ...Andrew Williams
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Excellent service, great communication, would definitely use your company again ...michael cooney
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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Very easy transaction , part delivered on time ...EXELDENT
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue. ...Mr Lane
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks ...D.C. Duncan
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM ...Vincent Manahan
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Order placed for Aqua Lisa bath filler and delivered in 5 working days. Very efficient and based on my experience extremely reliable would not hesitate to use them again. Good website easy to navigate to find what you want. Most competitively priced looked at several suppliers best I found. ...Nigel Acres
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BRILLIANT SERVICE!!! Kept us informed all along the way and you have helped Adlington Hall keep warm at a very crucial time for a Grade 1 listed building. Thank you and hope we do business again. Merry Christmas ...Stephen Jones
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