Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Goods received on time in good condition thanks ...John Botterill
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All good ...David Vale
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Had what I needed and delivered in quick time! ...Michael Inglis
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up! ...Mark Hawkins
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Great service. came really quick. Very happy with the product.
Thank you very much ...Louise Silk
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Excellent! Very impressed. Very happy. ...Robert Wakefield
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ...Eric Boreham
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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A great service although a bit slow on delivery but i think that was down to some confusion on the order but on the whole very good just waiting for the coal bed to come down a bit in price and i will be ordering again
many thanks
Terry. ...terry shaw
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