Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.
...Ken Young
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much
...mrs c a barnard
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.
...christopher burns
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Great service, item was a good price and delivered quickly.
Also very good communication.
...Pcb technical solutions
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great service . thanks very much . trev .
...tm building services
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i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks
...colin grigg
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite.
...GASFLOW PLUMBING AND HEATING
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
------------- ------------------------- ------------------------- ------------- -------------
Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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Great Customer Service - Delivery within reasonable time.
...Maher Nuwwareh Nebo Medical Ltd.
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£
£5.57 
