I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars. ...Chung Hang Wong
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended. ...Warren Gilbert
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues ...harveyheating
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My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order. ...Barry Barnes
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The service is excellent, once i have confirmed my toilet seat and paid, the parcel service kept me informed until it was delivered. The product came with full instruction so it took me no time to fit the seat. The seat is better then I expected it has been modified with better components and it works perfect.
The website was easy to use and it was free delivery system over certain price. Best and smooth service I had for long time. Thank you. ...Pravin Gopal
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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Very!!!! pleased with the service given. Questions about the products suitability were speedy researched and answered giving total confidence in the purchase.
Courier information was accurate which is very helpful.
WELL DONE!!!! ...Martin Hall Mainteneance
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Only supplier for the product I wanted. Easy to order, quick delivery. Great service. ...Roger Evans
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The order was processed and received with no problems in a good timescale. ...Malcolm Flack
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