I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it. ...Don Thomson
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Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
...Stephen
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Great communication, items well packaged and despatched extremely promptly. Cant fault it. ...kate brown
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Very efficient service. ...Kevin LewisLinbrook Services Ltd
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again. ...J W Ramsbottom Contractors LTD
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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Very prompt service. The goods were exactly as I ordered ...Ashorne Hill Management College
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Thankyou for your product which I was very pleased with
Regards
Judith ...Judith Harkus-Jeffries
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Very quick delivery and well packaged. Thank you ...Murray Sinclair
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