We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Product arrived as predicted and in order. Many thanks
...Stewart J Muir
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.
...Richard Walshe - Richards fittings
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Part sourced and delivered as promised on due date, thanks
...Stephen Porritt
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.
...Fiona Laing
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Great communication, items well packaged and despatched extremely promptly. Cant fault it.
...kate brown
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Product item we were looking for at a price 2nd to non found else where, updates and service both great.
...Carillion LGS Dave Evans
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Great service,prompt delivery great company to deal with.
...Ian long
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Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much!
...Miss Danielle A Johnson
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Just as advertised good job
...Paul Milligan
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£
£861.95 
