Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet ...Julie Lloyd
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath. ...Man Pan Wong
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1. ...Paul Gibson
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The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you. ...Vic Warth
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
5*
Keith ...Keith Hughes
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...Jeremy Cobbold
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Arrived on time. No problems. ...David Hamilton
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Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
Thanks again. ...Rachel
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