Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub. ...Ged Mead
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day. ...Matthew Lewis
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse ...R B WHITEHOUSE
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Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered. ...Ms S E Ellis
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain. ...Tim Haines
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Emailed to confirm delivery and came on time - great. ...Mark Brazendale
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The Honeywell CM927 Programmer ordered via MyTub worked absolutely fine once the binding process had been initiated twice, this with the original RF receiver.
The service provided by MyTub was within the scheduled delivery time.
The product received has proved satisfactory and reliable.
I had no difficulties or problems using the website and was able to source the required component easily.
E Matthews
...Edgar Matthews
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours. ...Andrew Clack
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Ordering was very easy to do as was payment. The price of the product was excellent as was the delivery charge of only £12.00. The goods arrived earlier than the anticipated date. Overall excellent. ...IAN BROWN - LOCHY CARAVAN PARK LTD
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