Excellent service really helpful with issues and put the customer first
...Mr kevin duddy
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many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff
...cliff mills
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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Just what I wanted. Good product. Good price. Thanks
...Michael Everard
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company.
...Birchenough Construction
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG
...Graham Griffiths
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again.
...EA Hunter
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Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company.
...Irene Beaumont
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning.
...Michael Hall
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£
£117.91 .jpg "Related item Myson Twin Entry Valve - Straight Tevs")
.jpg "Related item Myson 15mm Nut And Olive Pack Nop15")
