Excellent service, fast delivery and items as described. ...Russell
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again. ...Peter Spurden
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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Great service ordered before 1-00 and received as promised next day ...Thomas Lavin
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My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
Thankyou
Keith Barrow ...Keith Barrow
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It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service. ...Keith Richards
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks. ...Henry Duncan
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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much. ...Mrs S.W.Allan
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