Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.
...Julius Ross
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison
...JOHNSTON COMBINATION BOILERS
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells.
...Kenneth Wells
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem.
...Mrs Avril Thomas
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I was very impressed at how quick the order arrived at my address. and even more impressed at the fact you sourced the part
Our local Plumb Centre said it was unavailable
Thanks and I will be recommending you to everyone
Regards
Andrew Sanaghan
...Andrew sanaghan
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored.
...Margaret Goodwin
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.
...m b eales
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Helpful assistant, fast safe delivery, Many Thanks.
...Mr Graham Farmer
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£
£1015.23 .jpg "Related item Odera Double V 1800 X 650 White F8520180065105v0")
