Everything went well, even though the part had to be left without a signature.
...Graham Ellis
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No problems with purchase would use again and would certainly recommend
...james mclean
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
...Mrs. S. W. Hewitt
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Your service is excellent. I have not yet had the heat pole installed, but it looks good.
...John Hey
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Good service. Had problems getting the product elsewhere {Screw-Fix}. I got the taps I required at a good price {less than Screw fix} and they arrived when promised. Well pleased. Well done. Will definitely use your company in future.
...John Dunn
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Good delivery service. Bath arrived earlier than expected. Kept informed on deliveries. Packages arrived in good condition. Drivers helpful - were on 1st floor & both were willing to help carry heavy good up the stairs. Price competitive. Would recommend to others.
...Lola WanLing Chang
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again.
...John Cheetham
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!
...Jim Miller
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£
£1015.23 .jpg "Related item Odera Double V 1800 X 650 White F8520180065105v0")
