I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Spot on sevice
...Paul Harewood
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Best products, Excellent service. Thank you
...ALI SAN
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I picked up my goods from Plumb&Parts at Unit 29 & 30 Anniesland Village Business Park Glasgow G13 1AY as directed. This was all very efficient thank you but unfortunately the coal matrix was damaged and a new one had to be ordered. I am awaiting this part. The service so far has been very satisfactory and the part should arrive within the next day or so.
Many thanks
Lynn Mitchell
...Mrs Helen Lynn Mitchell
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.
...Elaine Robinson
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A hard to find product was available off the shelf. No hassle, excellent service.
...Philip Kolbe
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All Good!!! Many Thanks, Michele
...Sote ltd TA Pentolina Restaurant
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again.
...windridge Coatings
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Goods arrived promptly well packaged and as ordered - thank you
...Philip Skelton
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£
£522.21 
