Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!! ...J J A VAN WEERELD
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks. ...Mike Parkin
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast. ...Michael Ascherl
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Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish. ...Eila McGeary
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1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...James Randell
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service. ...Robert Granter
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings ...Adele Hemmings
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