Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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The order was processed and received with no problems in a good timescale.
...Malcolm Flack
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service
...Mrs A Limb
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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Excellent service for a great price. The delivery driver was very friendly and helpful too!
...David Butt
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Top-notch people very very helpful
...Constantin - VIESSMANN engineer limited
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very good service thank you customer satified
...maindee nhandymans
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you.
...William Lamberton
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Very obliging staff and delivery when expected. Thank you.
...FAO KEVIN WALKER
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All as ordered and rec,d quickly
...Chris Dulake Plumbing
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£
£586.10 
