Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated. ...Peter Hughes
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Really impressed with the service and speedy dispatch of order! ...Gina L. Mason
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Very helpful staff, order arrived on the confirmation date ...Gardner BTC LTD
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Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ...R Walden
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Received excellent service and communication in up-dates on delivery details. Product was as expected. ...Mrs Margaret Hodge
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Well pleased ...Victor Gonsalves
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Very helpful to urgently find and deliver a part. ...Michael Boden
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Quick delivery and excellent quality product and value for money
...Jan Biscoe
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Quality courteous service and efficient delivery. ...Clifford Slocombe
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