Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...Emma D
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again. ...Micheal Jones
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Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you! ...Didar Bhamrah
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette ...Jennette Bradbury
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Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub ...Sahid Nan
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All good. Arrived on time & in good condition. Wolseley need to update their product database. ...Steve Faley - Ondemand Plumbing
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Best price I could find, delivery was a little slow and if I was to order again I wouldnt go for the anti slip option, not worth the extra money! Its a bit of a token gesture. ...greg coomer
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My order was delivered promptly and correctly. I am delighted with the service! ...Jenny
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
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