I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou. ...alison barnsby
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excellent service would highly recommend using this company ...Jennette Bradbury
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Thank you received my order, item has been fitted, great service ...Michael Brennan
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
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items received with in 2 days brilliant service!
...david higgs
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Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou. ...John Muskett
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The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason ...Richard Mason
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Im not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - everything was great: thanks.
...John Groves
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks ...Liz Pounsett - Oakland Air Control
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