Price was great but had to wait a very long time for delivery.
...Daloon Foods UK Ltd
|
Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.
...Karen Rumsey
|
Very happy with the product and your service
...Andrew Page
|
excellent service , thanks
...david alcock
|
Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day.
...Mr CJ Wynn
|
The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again.
...Robert Walton
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
...David Martin
|
I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
|
Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!
...RACHEL WHITE
|
.jpg "Related item Myson Tamar Eo350 Electric Towel Warmer Regal")
£
£443.60 (3).jpg "Related item Myson Pecos Cr3 24 Inch Dia Curtain Rail In Cp")
.jpg "Related item Myson Eecoc125w Elec Curved White")
(3).jpg "Related item Myson Tamar Eo130 Electric Towel Warmer Cp")
.jpg "Related item Myson Avonmore Ecos125c Elec Straight Chrome")
.jpg "Related item Myson Dee Vr1 Towel Warmer And Column Rad Cp")
