Excellent customer service
...samantha hastings
|
good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend
...Ms Montague
|
Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service.
...Danny Fisher
|
Everything worked without problems, thank you.
...Arnald Grabulosa - Dept. Quimica Inorganica UB
|
Dear Sirs, I ordered 2 "Belling 082602051 Door Springs(Grill)Product ID 377854. But only recieved one. Could you please send the second one ASAP. Many thanks , D.M. Fenn
...Mr D.M. Fenn
|
Hi,
The wholentransaction was very fast and efficient.
Many thanks
David
...David Oldfield
|
I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|
Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
|
Easy to order and delivered efficiently
...Matthew Jones - CHRES Ltd
|
Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
|
£
£205.65 
