Excellent service as usual, communication great despite a delay in getting part, well done and thank you ...AJS Heating
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that �25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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A very effiicent service. Congratulations. ...Peter Wild
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Great service, communication was superb from Ordering to Delivery. ...Anna Morge
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Good service. Arrived as ordered. ...Aylesbury House
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance ...Nigel J Masters
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help ! ...Annie Meadows
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Spares for Baxi boiler arrived safely in good time.
Many thanks ...Colin Brown
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