Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull.
...Bharat Gorasia
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.
...Jackie Wright - John Thompson
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
...Dennis Underwood
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Excellent and speedy service.
Thank you.
...A Farrell
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A
...EDWIN ELLIOTT
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component
...Charles W Marshall
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette
...Jennette Bradbury
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris
...Chris Butt
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Good prompt delivery and an easy to search website. I will certainly use again.
...W. Bowman
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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£
£47.56 
