FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Oven Motor and Grommet received promptly. Best price for original equipment products. Good service, thank you. ...J Leiper
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Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
...Keith Brawn
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way. ...Robert McNamara
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols. ...David Dow Smith
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Excellent service. Great value for money and goods delivered on time. ...Derek March
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Fantastic Service. ...Mr Sandee Patel
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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Excellent service. Would use MyTub again. ...Robert Williams
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