Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...Paul Tilson
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All fine, no problems with anything at all, quick dieptach & delivery. ...Practical Haverhill Ltd
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others. ...Susan Lockwood
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated. ...Chris Eversfield
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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Great service my tub, thank you! ...Gillian Wass
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Helpful assistant, fast safe delivery, Many Thanks. ...Mr Graham Farmer
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I was easly able to find my products and place the order. I was then informed on which day to expect my order and it arrived in good condition. My overall experience was good.
Thanks You ...Ernest Slack
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
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