Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub
...Parker Properties
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The item arrived the day after ordering. Fast service.
...Loggenberg plumbing
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1st class service delivered on time and product good quality.I will definitely be shopping be shopping here again.
...alistair wilson
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
...David Williams
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Fantastic service,as always.Fast delivery,good price,what more can i say!
...EcoAppliance
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long.
...a f plumbing and heating
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Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft
...james wolstencroft - j wolstensroft
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks
...Aled Jones
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£
£553.65 
