Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Thanks forthe delivery - received Sept. 19 ...John Bellairs
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Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
...Gary Morris
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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Great service with no problems. Delivered sooner than expected. ...Martin Sawyer
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
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Very Good service ...Richard Simmonds
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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Excellent first class service. All products arrived as requested. Laurie and Steve were outstanding in replying to emails etc.
I thought that there could be more product information on the website.
Congratulations on running such an efficient busines.
Thankyou, ...Peter Mellor
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VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH ...michael john barratt
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