Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...A Lennon
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you ...mrs susan wareing
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Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again. ...Simon Jarvis
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub ...Anne Drysdale
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Order delivered as per instructions received, exactly as ordered. Thank you. ...Rev Graham Morgan
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Very prompt service and a good price too! ...James Spencer
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence. ...R.A.Yates
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service. ...Robert Granter
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