i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
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Ordered a replacement toilet seat Roca Sidney to freshen up my suite , opted for the soft close option , item arrived as expected & dighted with purchase , good communication thought from mytub , advising when ye order cleared & on what day it would be delivered , will certainly do business with mytub again ...colin gallagher
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company. ...Raymond Hancock
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order. ...Paul McSparron
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fantastic delivery and service
thank you very much
...nicola chalmers
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very fast delivery and as described, would buy from then again ...Edwin Hopwood
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again ...Paul stretton
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value ...Steven
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Excellent. prompt delivery ...Hugh Robert Graham
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class! ...Heather Herbert
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