Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
|
Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again. ...Sonia Weston
|
Very good service excellent delivery ...Alan Fraser Eli lilly
|
Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks! ...Robert Gilmurray
|
Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you ...Harry Shishmanian
|
order delivered on time, good shopping ...Mr D Ashill
|
Great service, best price I could find and the item arrived very quickly. 100% satisfied! ...Barney Scott
|
First class professional service with regular updates and prompt delivery. Well done to My Tub. ...Leonard Boesinger
|
Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
------------- ------------------------- ------------------------- ---------------------
Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged ...Chartwood Design Ltd
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
|