First class service but very surprised to receive the item in its normal factory box with no packaging to protect it ...John kingston - J Kingston electrical engineers
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Excellent and speedy service.
Thank you. ...A Farrell
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Very good service and delete with faulty item immediately.
Thank you ...P Jones
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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Thank you recieved great service ...Chiranjeev Ahluwalia
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
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Fast and efficient - items arrived even sooner than expected! Thanks. ...Mr.J.Knight
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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efficient service & delivery
thanks ...F J Rogers
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