Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|
Received very quickly. Thank you ...GRG Public Resources Limited
|
couldnt have been easier or better - well done. ...alan thompson
|
Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
|
only place i could get the part from, fair price and fast delivery ...uph heating services
|
Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
...George Carmichael - Turner and Price Ltd
|
Excellent service. Good communication. Many thanks. ...Lesley Evans
|
Great service from start to finish. A1 ...Brendan Queenan - QOD Construction Limited
|
Delivered on the date confirmed all in good order ...Mrs S Robertson
|
good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
|