An excellent , no nonsense service, I got exactlt what I wanted. Thank you
...Rose Gibson-Ford
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
...Marianne Tissandier
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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item was damaged so had to order a new part. ...David Borthwick
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A very good service. Very satisfied ...Mr.K. Goodland
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Item received promptly thank you. ...Rachel Goodacre
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Good service.
Thank you.
Doug ...Doug Yelland
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Brilliant service. Easy to order, came slightly quicker than initially estimated but with confirmatiuon of delivery day by e-mail ahead of the time meant no problem. Price was good, too! Would use you again on this experience. ...Graham Tolley
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VERY GOOD SERVICE, THANK YOU ...REV. B. POWELL
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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